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Customer Support

NOTE: Our ISP dropped anonymous FTP support. Replace old links begining with ftp://ftp.marshallsoft.com/ with ftp://ftp.drivehq.com/MarshallSoft/PublicFolder/

Problems Downloading ? : See How To Download Using FTP

Registered users (AES, SEE, CSC, MGC, FCE, and WSC only) can update to the latest version at www.marshallsoft.com/update.htm

Technical support includes

• Answering questions about what library functions do.
• Providing examples of calling library functions.
• Help in running the example programs.
• Answering general questions about using the library functions.

• Debugging customer's programs.
• Tutoring Windows programming.
• Tutoring Internet protocols.
• Tutoring HTML.

Technical support is free for registered users with a current license (purchase or last update) within the last 12 months. Email us at info [at] marshallsoft.com with the poduct name and your customer ID in the email subject, as for example "Subject: WSC4C 12345". Alternatively, put "MSC HELP" in the subject.

Check out our Frequently Asked Questions .

All of our on-line manuals are listed below. Look in:

• The User's Manual for common problems and solutions, independent of computer language.
• The Reference Manual for details on each individual library function.
• The Programmer's Manual for questions that are specific to your computer language.

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